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Why Join the
Mailing list
Join the mailing list by sending
your email address to
mailinglist@handpaintedtoyboxes.co.uk to receive updates about the
site and new products available and exclusive discount vouchers only
available to members of the mailing list.
Where do you deliver
to?
I can deliver anywhere in the UK within 2 days with a careful
and reliable
courier - DHL. Delivery to Northern Ireland and the Scottish highlands
will cost more.
How much does delivery cost?
All my prices on this site include the delivery charge, so the price you
see is the price you pay. Deliveries to Northern Ireland and the
Scottish highlands will incur additional costs.
How do I order?
You can place an order using the order form on this site - just let me know what item,
colour and themes you're interested in. We can then chat about your
ideas and come up with a design together before you pay for your box.
How
can I contact you?
You can contact me by phone on 07907 366 151 or by email
me at
info@handpaintedtoyboxes.co.uk
How do I
pay for my item?
I usually ask for half of the total cost upfront as a deposit, then will email you
photos when your item is finished. I will then ask for the other half
before I arrange delivery. I accept payment through Paypal.
Can I pay
by any other means?
Yes,
Paypal accepts all credit cards, I can accept cash sent securely and
cheques but will need the full amount up front. I will also accept bank
transfers.
How long
will my order take?
I aim to
have your order to you within three weeks. However, it sometimes takes longer (at busy times like
Christmas). If you have a specific date you need your item by - such as
a birthday or christening - let me know, and I'll be sure it reaches you
on time.
Will my
item come assembled?
All my items come fully assembled and ready to use, apart from the
tables - it's safer to send these without the legs attached, so I
include instructions and screws to attach them, they're very easy to
assemble!
Will my
item be varnished?
Yes, I give all my items a several coats of tough satin varnish so that
they are protected from everyday wear and tear. It also means you can
clean the box with a mild detergent.
Do you
have other items available which aren't on your site?
I'm always open to suggestions and new ideas for items to paint! If you
have a specific item you're after, then please get in touch and I'll do
my best to get hold of it for you.
Are you
able to match an existing design or colour?
Yes, if you send me pictures of any items or schemes you
already have I will match this i can also match existing colour schemes
in your child's room.
Can I
have my item delivered to someone else's address?
Yes,
If you want, I can include a personal message from you and deliver to
any address in the UK. I will also gift wrap for an additional charge.
What
paints do you use?
I use acrylic, and emulsion paints, coated with a tough satin
varnish.
When are
your items delivered?
Your item will be with you the day after I send it, between Monday to
Friday. Please confirm
if your delivery address if it's different to that on your PayPal
account.
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